Flicker Alley Returns, Losses and Damages
If you would like to return an item for any reason, please e-mail us at firstname.lastname@example.org, or call us at (323) 851-1905. Flicker Alley does not take responsibility for lost or stolen items, and we reserve the right to fully assess damaged items in order to determine the cause or origin. If you believe a DVD or Blu-ray was damaged in transit, please provide photos, along with relevant details and/or documentation.
Once Flicker Alley has had the chance to fully determine the cause of damage or loss, we will be in contact with you regarding whether or not we can provide a replacement. All Flicker Alley orders that are returned to us unopened and in good condition will be refunded in full.